HomeMy WebLinkAbout2011-04-18 OPH Ltr to Ellen Bell & Bank of America Re Excessive Water Use • e 1 „r
City of Oak Park Heights
14168 Oak Park Blvd. N • Box 2007 • Oak Park Heights, MN 55082 • Phone (651) 439 -4439 • Fax (651) 439 -0574
4 -18 -11
Ms. Ellen Bell 4P1 III
1399 Main St
Houlton, WI 54082 -2023 IVI 'NM
4/22/11 RESENT TO: Ellen Bell
2845 Brewer's Lane, Unit 7 ri Stillwater, MN 55082 Pit
. Pr
Bank of America
Attn: Correspondence Department
PO Box 5170
Simi valley, CA 93062
RE: 15051 63r Street N
On Friday April 1, 2011 P.W. staff attempted to contact the home owner of 15051 63r Street N due to
excessive water usage in the first quarter of 2011. The period meter reading was 508,000 gallons. City
Staff had no success in reaching anyone on such date; but took a read of the meter via an outdoor touch
pad and returned Monday April 4, 2011 to re -read the meter. The usage was roughly 30,000 gallons over
the three day period in a home that appeared vacant. With this information the P.W. department
requested a police escort to enter the building and tum off the water after an attempt to shut off the water
at the curb failed. P.W. also contacted Xcel Energy to turn the power off to the house as a view from an
east window showed about a foot of standing water.
Apparently, with a police escort P.W. employee Jeff Kellogg entered from the east window and turned the
water off at valve just before the water meter inside the house.
Apparently, the previous owner of the house was foreclosed upon on, referred us simply to Bank of
America. After several failed attempts to reach a human customer service rep the City has stopped calling
and is now sending this correspondence.
This letter is to inform you that the home still contains the water as noted above and will likely cause
future ha a ility problems and must be cleaned immediately. Also, until all water use charges are paid
in full n pudic water services will be re- established including the costs for the installation of an external
- top shutoff, being $1,500.00 +/-
P1 let me know if you have any questions.
° 1 cerely,
ric Johnson
City Administrator
Cc: /City Attorney's Office
City Finance Dept.
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