HomeMy WebLinkAboutSnow Plowing complaint Andersen Corp
Brian DeRosier
From:Brian DeRosier
Sent:Wednesday, December 12, 2012 9:39 AM
To:Rockwell, Alex; 'Beth.Kardong@AndersenCorp.com'
Cc:Eric Johnson
Subject:Noise Compliant - snow plowing
Ms Krongard;
We received another complaint last night 11-12-12 0400 hrs., of noise from snow plowing in the South parking lot. I was
also stopped on my way in to work this AM from a different resident complaining about the noise last night. The
contractor Miller Trucking told the officer that responded last night that they were told by the facility they could start at
0400.
Citations will be issued for any further violations to the snow removal operators and the facility CEO. This has been
a repeated disregard of the complaints and violations from the facility with warning after warning, year after year.
Brian DeRosier
Chief of Police / Emerg. Mgr
Oak Park Heights Police Dept.
14168 Oak Park Blvd No. PO Box 2007
Oak Park Heights, MN 55082
651-439-4723
Those that have the ability to right a wrong, have the responsibility to.
From: Eric Johnson
Sent: Tuesday, December 11, 2012 11:10 AM
To: Kardong, Beth (Beth.Kardong@AndersenCorp.com)
Subject: Noise Compliant - snow plowing
12/11/12
Hi Beth,
I wanted to keep you apprised of a noise situation with the contracted snow removal company. (nothing
new…..happens every year)
Every year the City receives noise complaints from residents that abut the southern fence line of the property. The City
does communicate with residents that Andersen does have a situation in which they must get the lot cleared so that
staff can come in, in the am, just like any other business so on occasion plowing happens at night. These are necessary
actions to get the lot opened up.
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What seems to happen is that the contractor comes in to do follow-up clean-up work at hours that are not compatible
with City Ordinance or would not be following this emergency or necessity protocol, sometimes days after a snowfall. I
know the Chief of Police has spoken with Mr. Alex Rockwell (the contractor? - see email below) to make him aware of
this issue, yet he apparently did not understand?
The City is put into a difficult situation once a noise complaint is called in at night, which at that point the officer on duty
must follow the City Ordinance, which can be hard on the Contractor.
All this being said, we usually work it out and it isn’t a big deal, but a reminder to your contractor from your end could
be helpful to reduce complaints.
If I can answer any questions let me know. (who knows maybe it wont snow again?)
Thanks
Eric
From: Brian DeRosier
Sent: Tuesday, December 11, 2012 10:49 AM
To: Rockwell, Alex
Cc: Eric Johnson
Subject: Re: Noise Compliant
Mr. Rockwell;
We received a complaint this morning from a resident complaining of the snow removal equipment operating this AM
12-11-12 at 0500 hrs. The equipment was operating in the rear lot of the Omaha Av location. The complaint was of loud
back up beepers, engine noise with banging /scraping. This is 2 days after the last plow able snow fall and would not be
considered necessary to the removal at that time of the morning. In example it could have been completed after
business during the early evening prior if there was further “clean up” that needed to be done after the main snow
removal the previous day. The necessity is not determined by the times the contractor or business would like to
complete the operations.
As we discussed when we met and has been previously addressed numerous times in past years the city ordinances
prohibit noise disturbing to residential neighborhoods that is not necessary. No noise is allowed on Sundays at
all. Noise complaints are enforced between the hours of 2200 hrs. and 0700 hrs.
This has been an ongoing issue with the facility with snow removal and other maintenance operations over the
years. Please be considerate of the neighborhood 50 feet or less from the South of the facility lot. Please inform your
plow contractor of the operational allowed hours and using equipment without backup beepers may be a significant
help in reducing further complaints. Further complaints may be addressed with criminal citation to the plow operator
and or the facility manager.
Thank you for your cooperation and being a good neighbor in addressing this complaint.
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Brian DeRosier
Chief of Police / Emerg. Mgr
Oak Park Heights Police Dept.
14168 Oak Park Blvd No. PO Box 2007
Oak Park Heights, MN 55082
651-439-4723
Those that have the ability to right a wrong, have the responsibility to.
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