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HomeMy WebLinkAboutDelta Dental Benefits 2012 Delta Dental of Minnesota Welcome to Delta Dental of Minnesota. Frequently Asked Questions We’ve designed your dental plan so it is easy to use and gives you and your family May I visit any dentist? maximum flexibility, network savings, an You have the freedom to see any dentist. However, dentists who unparalleled commitment to service and participate in our networks have agreed not to charge more than our peace of mind. Together with your maximum allowable amount. This can result in lower out-of-pocket employer, our goal is to help you maintain costs. As an added convenience, you never have to file a claim when healthy, happy smiles all year round. you use a participating dentist—the dentist files the claim for you. Prevention is the key to good How do I find a participating dentist? long-term oral health Finding a participating dentist is easy. Simply visit Our plans are designed to encourage you to www.deltadentalmn.org and use our interactive Dentist Search tool or call Customer Service toll free at 1-800-553-9536. visit the dentist and help ensure your basic dental needs are met in a timely, cost- What happens if I visit a non-participating dentist? effective manner. If dental services are received by a non-participating dentist, you will be Access to regular checkups and sound responsible for paying the difference between our maximum allowable preventive care are key to long-term oral amount and what the dentist charges. You may be responsible for health. In addition to visiting your dentist for submitting your own claim. The address to submit claims is on the back regular preventive care, talk to your dentist of your Delta Dental ID card. In addition, reimbursement for covered about your specific oral health needs. Your services will be paid directly to you. dental plan is intended only to help you pay for careyour dentist is the one who will What if I have an emergency outside the United States? — help you determine your actual care needs. Delta Dental automatically includes international emergency coverage in many countries throughout Europe, Africa, South America and Asia. Helpful Online Tools English-speaking customer service representatives are available to help members find a dentist. For more information, visit As part of our commitment to your long-term www.deltadentalmn.org. oral health, we provide members free access to valuable oral health information and dental How do I find out if my claim was paid? benefit tools through our Web site, Our Web site offers fast and easy dental benefit tools and information. www.deltadentalmn.org. In addition to claims inquiry, other interactive features include benefits and eligibility inquiry, oral health resources and much more. You may also call Customer Service to get claims status and payment information. How is work in progress handled? For services started prior to your effective date under the Delta Dental plan, payment of the claim is generally based on the service completion date. How do I know how much I’ll be responsible for? For major dental procedures, the dentist can submit a pre-treatment An innovator in oral health benefit plans, Delta estimate to Delta Dental of Minnesota for determination of benefits and Dental of Minnesota is an independently financial responsibility prior to the service. operated, nonprofit dental services company that administers self-insured and prepaid dental service plans. Delta Dental of Minnesota is To learn more about your dental plan, please contact us toll free at headquartered in Eagan, and has a customer 1-800-553-9536 service center on Minnesota’s Iron Range. www.deltadentalmn.org or visit Comprehensive Standard Summary of Dental Benefits Diagnostic & Preventive Services 100% Basic Restorative Care & Services 80% Basic Endodontic Therapy 80% Basic Periodontal Services 80% Complex Surgical Periodontal Care 80% Basic Oral Surgery Services 80% 50% Major Restorative Services 50% Prosthetic Services 50% Prosthetic Repairs & Adjustments 50% Implants $25 per covered person per calendar year, $75 maximum per family per calendar year Deductible: (Not applicable to Diagnostic & Preventive Services) Annual Maximum: $1,000 per covered person per calendar year Eligible Dependents: Spouse and/or dependent children to the age of 26 Diagnostic & Preventive Services Basic/Complex Periodontal Services Examinations and cleanings at 6 month intervals Non-surgical periodontics at 36 month Full mouth x-rays at 5 year intervals intervals Bitewing x-rays at 12 month intervals for covered Surgical periodontics at 36 month intervals persons through age 17, and at 24 month intervals Basic Oral Surgery Services for covered persons age 18 and over Fluoride treatment at 12 month intervals for Surgical/Non-surgical extractions covered persons through age 18 Major Restorative Services Basic Restorative Care & Services Crowns at 5 year intervals Emergency treatment for relief of pain Amalgam restorations (silver fillings) Prosthetic Services Anterior (front) resin restorations (white fillings) (Missing tooth exclusion applies for 24 months) Sealants for eligible dependents through age 15, Dentures (full and partial) at 5 year intervals limited to once per lifetime for permanent molars Bridges at 5 year intervals Space maintainers are covered once per lifetime Prosthetic Repairs & Adjustments for eligible dependent children though the age of 16 for missing primary posterior (back) teeth Denture adjustments and repairs Re-cement bridge Basic Endodontic Bridge repair Therapy Pulpotomies on primary teeth for dependent childrenImplants Root canal therapy on permanent teeth This product utilizes the Delta Dental Premier network. Claim payments are subject to review. We strongly recommend a pre-estimate for implants and all major services. Complete details, limitations and exclusions will be provided in the contract upon enrollment. In the event of a conflict between this benefit summary and the contract, the contract will apply. 1074_Delta_0309 Delta Dental of Minnesota P.O. Box 9304 Minneapolis, MN 55440-9304